Questions to Ask Before Hiring an AC Installation Company

February 10, 2025

Making an Informed Choice for Your AC Installation

Choosing the right company to install your new air conditioning system is just as important as choosing the equipment itself. Old Glory Air Conditioning and Heating shares key questions homeowners should ask before hiring an installer.

Are You Licensed and Insured?

Confirming a company's licensing and insurance status protects you as a homeowner in case something unexpected happens during the installation process, and it's a basic indicator of a legitimate, professional operation.

Will You Perform a Proper Load Calculation?

A reputable installer should perform a thorough load calculation to properly size your new system, rather than simply recommending equipment based on the size of your previous unit.

What Warranty Coverage Comes With the Installation?

Understanding both the manufacturer's equipment warranty and any labor warranty the installing company provides helps set clear expectations if issues arise after installation.

How Will You Handle My Existing Ductwork?

Asking whether the company will assess your existing ductwork as part of the installation process helps ensure your new system will actually perform as expected, rather than being undermined by leaky or improperly sized ducts.

What Is the Estimated Installation Timeline?

Understanding how long the installation is expected to take helps you plan accordingly, particularly if you'll need to arrange alternative comfort solutions during a multi-day project.

Can You Provide References or Reviews?

Asking for references from previous customers, or checking online reviews, gives you insight into the company's track record and quality of work beyond what their own marketing might suggest.

What Happens If Issues Arise After Installation?

Understanding the company's process for addressing any post-installation issues, whether covered under warranty or otherwise, helps set clear expectations before work begins.

Do You Offer Financing Options?

For homeowners who may need financing for a new system, asking about available options upfront helps you understand your full range of choices before making a final decision.

How Do You Handle Permits and Inspections?

Proper installations often require permits and inspections depending on your local regulations, and a reputable company should handle this process as part of their service rather than leaving it to the homeowner.

Our team welcomes these kinds of questions from Arlington area homeowners, and we're happy to walk you through our process, licensing, and warranty coverage before you make your decision.

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